Legal

DMCA Policy

Last updated: January 2026

DMCA at a Glance

  • • We respect intellectual property rights and respond promptly to valid notices
  • • Infringing content is removed within 24 hours of receiving a valid notice
  • • Content creators can file a counter-notice if they believe removal was in error
  • • Repeat infringers may have their accounts terminated

1. Overview

Flowtropy respects the intellectual property rights of others and expects our users to do the same. In accordance with the Digital Millennium Copyright Act of 1998 ("DMCA"), we will respond expeditiously to claims of copyright infringement committed using our service.

2. Filing a DMCA Takedown Notice

If you believe that content on Flowtropy infringes your copyright, you may submit a DMCA takedown notice. To be valid, your notice must include:

Required Information

  1. Identification of the copyrighted work – A description of the copyrighted work you claim has been infringed.
  2. Identification of the infringing content – The URL or other specific identification of the content you claim is infringing.
  3. Your contact information – Your name, address, telephone number, and email address.
  4. Statement of good faith belief – A statement that you have a good faith belief that use of the material is not authorized by the copyright owner, its agent, or the law.
  5. Statement of accuracy – A statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner.
  6. Signature – Your physical or electronic signature.

Send DMCA Notices To:

Email (preferred): dmca@flowtropy.com

Mail: Flowtropy DMCA Agent
100 Market St, Suite 300
San Francisco, CA 94105

3. Takedown Process

1

We receive your DMCA notice

Verify completeness of required information

2

Content removed within 24 hours

If notice is valid and complete

3

Content creator notified

With copy of the takedown notice

4

Counter-notice window opens

Content creator has 10-14 business days to respond

4. Counter-Notification

If you believe your content was removed in error or that you have authorization to use the material, you may file a counter-notification. Your counter-notice must include:

Counter-Notice Requirements

  1. Identification of removed content – The material that was removed and where it appeared before removal.
  2. Statement under penalty of perjury – A statement that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
  3. Consent to jurisdiction – Your consent to the jurisdiction of the federal court in your district, or if outside the US, any judicial district in which Flowtropy may be found.
  4. Contact information – Your name, address, and telephone number.
  5. Signature – Your physical or electronic signature.

If No Court Action is Filed

If we receive a valid counter-notice, we will forward it to the original complainant. If they do not notify us of court action within 10-14 business days, we may restore the removed content.

5. Repeat Infringer Policy

In accordance with the DMCA, we have a policy of terminating, in appropriate circumstances, the accounts of users who are repeat infringers.

  • First violation: Warning and content removal
  • Second violation: 30-day suspension from community features
  • Third violation: Permanent termination of community access

6. False Claims Warning

⚠️ Warning: Under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material is infringing may be subject to liability for damages, including costs and attorney's fees. Please ensure your claim is valid before filing a notice.

7. Contact Our DMCA Agent

For all DMCA-related inquiries:

Flowtropy DMCA Agent

Email: dmca@flowtropy.com

Response Time: Within 24 hours on business days

Address: 100 Market St, Suite 300, San Francisco, CA 94105